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Please Read Our Return & Refund Policy Carefully:
Return:


We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at 50shadesoftshirts@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at 50shadesoftshirts@gmail.com.
 
How can customers return your products?
• By mail


How will customers get the return label?
• For defective products: In the box
• For customer remorse: Customer responsibility

What is the restocking fee?
• No restocking fee

The product conditions that we allow for returns:
• New

WHICH CIRCUMSTANCES WE OFFER RETURND & REFUND:
Wrong Product:


If you discover your order is flawed please contact us mail: 50shadesoftshirts@gmail.com with photos of the wrong product we will providing a return shipping label. Once it is tracking we will ship a replacement a product immediately.

Exchange:

We only exchange products if they are defective or damaged. If you need to exchange your product for the same product please contact us by email: 50shadesoftshirts@gmail.com. We will process the free exchange. Change Of Mind: Change of mind is not acceptable. No return or refund will process. Please Note: Color, Size, and Texture.

Cancel The Order:

We usually ship the orders immediately, Therefore if you’d wish to cancel your order please contact us immediately will send a involve participation by the processing department but we will not guarantee that you will always return the order once you received the product.

** All refunds will be issued after receiving the returned product and inspecting it is going to take up to 4 days to reflect in your checking account. Customer satisfaction is very important to us.

Non-returnable items:

  • Gift cards

  • Downloadable software products

  • Some health and personal care items

  • Custom printed product


To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

1. If you haven’t received a refund yet, first check your bank account again. 2. Then contact your credit card company, it may take some time before your refund is officially posted.
3. Next contact your bank. There is often some processing time before a refund is posted.
4. If you’ve done all of this and you still have not received your refund yet, please contact us. Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Gifts
We do not currently offer refunds if your item was a gift.

How are your products made?
We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently! Tip: Check out Printify's production footage to see how we fulfill specific products.

How do I track my order?
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at 50shadesoftshirts@gmail.com.

Ship Returns To: 801 S Olive Ave, S
uite 118, West Palm Beach, FL 33401, United States
 

For Further Inquiries:
If you have any further questions, please contact our customer services at:


Phone: +1 561-797-6379

Email: 50shadesoftshirts@gmail.com

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